Bringing Alcohol and Beverages Onboard
Guest are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows:
Guests may bring wine and champagne onboard, however a corkage fee of $20 USD will be applied to each bottle. Limitations apply. Wine brought in quantities deemed to be excessive by the ship or security will be refused. Wine purchased during ship-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person).
Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. In an effort to protect our environment and reduce use of plastic, plastic water bottles are not allowed. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Any amount in excess of this allowance will not be allowed onboard. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests will be asked to discard open beverages in plastic containers prior to boarding.
In addition to the wide selection of lounges where you can enjoy cocktails and sunsets, the ship offers a variety of beverage packages – from cocktails to wine to soda. You’ll be able to purchase beverage packages 30 days prior to your cruise.
An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges and all for purchase a la carte menu items.
Electricity
Cabins are equipped with one standard U.S. 110 and European 220-volt outlet.
Excursions
Exploring our ports of call will be the highlight of your cruise. Holland America takes pride in offering the best shore excursion options for our guests. We will notify you via email when excursions are available for online booking, approximately 90 days in advance of your cruise.
Gratuities
Gratuities are included in the cost of the cruise. Gratuities are provided for your cabin steward, dining room steward, bus person, maitre'd and other-behind-the-scenes crew members. If you receive exceptional service and wish to tip a bit more, it is always appreciated.
Internet and mobile phones
You can purchase and connect to satellite internet 24 hours a day, either by accessing the ship’s wireless network with your mobile device (laptop, iPad or mobile phone). Internet packages/prices will be posted on board.
Through an agreement with the Wireless Maritime Service, the ship offers an advanced roaming network onboard allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your mobile phone and telephone number. Phones must be activated for international calling with your home provider and it’s important to check with your cell phone service provider to find out information about roaming fees.
Laundry Services
Laundry, pressing and dry-cleaning services are available onboard for an extra charge. Pricing is available on board.
Medical Services
There is an onboard infirmary. Medical services entail an additional fee.
Money for Onboard Purchases
On board, the currency is $USD. All purchases made on the ship will be charged to your onboard account, which you create during online check-in.
Ports of Call
The ship will be docked in Grand Turk, San Juan, Tortola. We will anchor and take tender boats ashore in Half Moon Cay.
Sisters at Sea and Friends
Olivia’s Sisters at Sea & Friends program is dedicated to promoting and celebrating diversity on our trips. Meet your Olivia Sisters at Sea coordinators on board so that you can find out about the special events we have planned for you during the week. Everyone is welcome to join in the fun.
Smoking Policy
Please take note of Holland America’s new smoking policy on board. All staterooms (cabins) including stateroom verandahs, showrooms and all other indoor areas are designated non-smoking. Smoking is permitted on certain designated, outside decks. The designated smoking areas will be noted on board. Electronic cigarettes and vaping devices may only be used in designated smoking areas.
Solo Travelers
Traveling solo? Be sure to attend the Solos Welcome on the first day. Here you will meet your Olivia Solos Coordinator who will share your Solos program for the week. We plan dozens of activities for our Solo Travelers, including a special designated Solos excursion. In addition, we organize a special Solos dining area for all meals and reserve a section for the nightly shows.
Spa Services
Enjoy the luxurious Greenhouse Spa complete with massage, facials and a myriad of other spa treatments. Massages and other services are available for an additional fee.
Telephone
Each cabin has a phone which you may use to call cabin-to-cabin, and to the various onboard facilities. There is an additional fee to use this phone to call outside of the ship; cost is available on board.