Before Your Trip

What’s included and what’s not

The price of your trip includes seven nights’ accommodation, Olivia’s signature evening entertainment, all meals, round-trip transfers to/from the airport (on November 14 and November 21, 2009), in-room mini bars, all soft drinks, most alcoholic beverages including top-shelf cocktails, and most activities.

The following items are not included: airfare, traveler insurance, excursions, Champagne and certain designated alcohols. NDA charges (resort fees) are not included in the price of the trip but have already been added to your reservation as reflected on your invoice.

Travel documentation and identification

You will need a passport that is valid for six months past the date of the trip. If you are not a US citizen, please check with both your country’s consulate and the Mexican consulate to make sure that you do not need an entry visa or other additional documentation.

Vaccinations

Please check with your local Public Heath Department or personal physician regarding immunization requirements for all countries on your itinerary. You may also check the Centers for Disease Control and Prevention’s Web site at: www.cdc.gov. Just click on “Traveler’s Health” and then “Vaccinations.”

Travel insurance

We encourage all guests to purchase travel insurance. Olivia has recently partnered with Travelex to make things easier for you; you can now add your travel insurance when you book your trip, all in one call. In order to receive the most comprehensive coverage, please purchase your insurance within 14 days of your initial invoice. If you have questions about Olivia’s travel insurance, call (800) 631-6277 to talk to one of our travel consultants, or visit the Olivia Travel Protection Plan page for more information.

Joining the Olivia.com trip group

If you’d like to chat with people who are going on the trip, sign up for the official Olivia trip group, Vallarta Palace Resort.

About Our Destination

Climate

In November, Puerto Vallarta weather usually has highs of around 85 degrees and lows of around 68 degrees.

Currency

The local currency is the peso, but you can also use US dollars. An ATM is available in the resort lobby.

Languages

Spanish and English

Time Zone

Puerto Vallarta is 2 hours ahead of the West Coast and 1 hour behind the East Coast of the US.

Travel and arrival

Air travel

Where to fly into/out of

You will need to fly into and out of Puerto Vallarta Gustavo Diaz Ordaz International Airport (PVR)

Discount airfare offer

Alaska Airlines

Take advantage of a 10% discount on your Alaska Airlines flights to and from Puerto Vallarta Gustavo Diaz Ordaz International Airport (PVR). To book your flight, visit www.alaskaair.com and use code ECCMB0671. The dates of travel are November 11-November 23, 2009. Please note that while Alaska Airlines’ site may indicate that these dates of travel are within a blackout period, we have a special arrangement with them and your Olivia code will work.

American Airlines

Olivia travelers enjoy a discount on American Airlines for flights in and out of Puerto Vallarta (PVR). The dates of travel are November 11-24, 2009. To take advantage of this offer, call American Airlines at (800) 433-1790 or go to www.aa.com/rainbow. Please note a $20 ticketing fee applies to phone reservations. Use discount code A22N9AB.

Luggage allowances

While there is no luggage limit at the resort, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.

Transfers and meeting up with Olivia

Getting to the resort

Transfers from the airport to the resort are included on the first day of the trip (November 14, 2009). In order to provide you with a transfer, we will need your arrival flight information. More specific information will be sent in your final informational package. The airport is approximately 20-30 minute driving time from our resort.

Transfers after your trip

see below

Check in

Arrive into Puerto Vallarta at your leisure. Check in is after 3PM on the day of arrival (November 14, 2009).

During your trip

Amenities

This upscale resort boasts four restaurants, three bars, poolside service, two outdoor swimming pools, two outdoor Jacuzzis, a beach volleyball court, a 7-hole putting green, bicycles, billiards, complimentary WiFi Internet service, 5 spa treatment rooms, a concierge, bell staff, a beauty salon, gift shop, dry cleaning & laundry service, currency exchange and ATM Machine. Please note that some of these amenities require an additional fee.

In-room Amenities

Amenities include in-room Jacuzzi tubs, marble bathrooms with separate shower; turn down service, liquor dispenser, mini bar (containing sodas, bottled water and domestic beer), individually controlled A/C, ceiling fan, satellite TV, purified water, Farouk bath amenities, bathrobes, slippers, digital safe, coffee maker, direct dial phone, alarm clock, hairdryer, iron, ironing board. Every room has either a terrace, deluxe balcony or French balcony.

Dining

Seating policy

Meals are open seating. We will have a special solos dining area.

Restaurants

There are 4 restaurants at the resort, each offering a unique dining experience. Bugambilias is the casual  Mexican buffet, Mar Intimo serves Italian food, La Fiesta provides Brazilian cuisine, MoMoNoHana is the Japanese restaurant.

Electricity

The rooms have 110 volt electricity, which is the same as the US.

Excursions

Excursions include activities such as snorkeling, zipline canopy tours, swimming with dolphins and city tours. These options are all part of the club's excursion program, are subject to change,  and are an additional charge. They must be booked at the resort.

Gratuities

Gratuities are included in the cost of the trip.

Internet/e-mail/fax

Complimentary Internet access is available throughout the resort.

Laundry and dry cleaning

Laundry and dry cleaning are available for a fee.

Medical services

There is a doctor on call 24 hours a day. There is an extra fee for medical attention.

Phone

Each room has a phone. There is an additional fee to use this phone; please check your final informational packet for details.

Smoking policy

Guest rooms and public indoor spaces are non-smoking areas. Guests may smoke on their balconies. An outside smoking section is available near the pool.

Spa services

There is a spa onsite. Massages and other services are available for a fee.

Solo travelers

We will have a solos program at the resort, including a solos dining area at dinner and dozens of singles activities throughout the week.

After your Trip

Check out time

11:00 AM on November 21, 2009.

Transfers to the airport

Transfers to the airport on the last day of the trip (November 21, 2009) are included. In order to provide you with a transfer, we will need your departing flight information. More specific information will be sent in your final informational package.

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