Before Your Trip

What’s included and what’s not

The price of your trip includes seven nights’ accommodation, Olivia’s signature evening entertainment, all meals, round-trip transfers to/from the airport (on January 23 and January 30, 2010), all soft drinks, most alcoholic beverages, and most activities.

The following items are not included: airfare, traveler insurance, excursions, Champagne and certain premium alcohols. NDA charges (resort fees) are not included in the price of the trip but have already been added to your reservation as reflected on your invoice.

Travel documentation and identification

You will need a passport that is valid for six months past the date of the trip. If you are not a US citizen, please check with both your country’s consulate and the Mexican consulate to make sure that you do not need an entry visa or other additional documentation.

Vaccinations

Please check with your local Public Heath Department or personal physician regarding immunization requirements for all countries on your itinerary. You may also check the Centers for Disease Control and Prevention’s Web site at: www.cdc.gov. Just click on “Traveler’s Health” and then “Vaccinations.”

Travel insurance

We encourage all guests to purchase travel insurance. Olivia has recently partnered with Travelex to make things easier for you; you can now add your travel insurance when you book your trip, all in one call. In order to receive the most comprehensive coverage, please purchase your insurance within 14 days of your initial invoice. If you have questions about Olivia’s travel insurance, call (800) 631-6277 to talk to one of our travel consultants, or visit the Olivia Travel Protection Plan page for more information.

Joining the Olivia.com trip group

If you’d like to chat with people who are going on the trip, sign up for the official Olivia trip group, Club Med Ixtapa Pacific.

About Our Destination

Climate

In January, Ixtapa weather usually has highs of around 87 degrees and lows of around 69 degrees.

Currency

The local currency is the Peso.

Languages

Spanish and English

Time Zone

Ixtapa is 2 hours ahead of the West Coast (PST) and 1 hour behind the East Coast (EST).

Travel and arrival

Air travel

Where to fly into/out of

You will need to fly into and out of Zihuatanejo Airport (ZIH).

Discount airfare offers

Olivia travelers enjoy a discount on American Airlines for flights in and out of Zihuatanejo Airport (ZIH). The dates of travel are January 17-February 5, 2010. To take advantage of this offer, call American Airlines at (800) 433-1790 or go to www.aa.com/rainbow. Please note a $20 ticketing fee applies to phone reservations. Use discount code A4210AC.

Alaska Airlines offers Olivia guests flying to and from this trip a 10% discount. Go to www.alaskaair.com/gaytravel and enter code ECCMB0950. Discount applies to lowest published fare.

Luggage allowances

While there is no luggage limit at the resort, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.

Transfers and meeting up with Olivia

Getting to the resort

Transfers from the airport to the resort are included on the first day of the trip (January 23, 2010). In order to provide you with a transfer, we will need your arrival flight information. More specific information will be sent in your final informational package. The airport is approximately 20-30 minute driving time from our resort.

Transfers after your trip

see below

Check in

Check in is after 3PM on the day of arrival (January 23, 2010).

During your trip

Amenities

Resort amenities include: 3 restaurants, 3 pools, 3 bars, fitness classes, circus school, flying trapeze, tennis, water aerobics, rollerblading, rock climbing wall, basketball, bocce ball, kayaking, softball, ping pong, volleyball, water polo.

In-room amenities include: Flat-screen television, hair dryer, Internet access, iron and ironing board, mini fridge, radio alarm/CD player, security safe, and telephone. There are extra charges for Internet access in some room categories and for telephone use in all room categories.

Dining

Seating policy

Meals are open seating. We will have a special solos dining area.

Restaurants

There are 3 restaurants at the resort, each offering a unique dining experience. El Encanto, the main dining room, offers buffet-style options with 4 air-conditioned rooms and an ocean view terrace. Miramar offers oceanfront all-day dining, including late breakfast, light grill cuisine for lunch and in the evening becomes a reservation-only Argentinean steakhouse. Luna Azul is also a reservation-only restaurant offering contemporary fusion cuisine. There is no extra fee for Miramar or Luna Azul, but you must make a reservation.

Electricity

The rooms have 110 volt electricity, which is the same as the US.

Excursions

Excursions will include golfing, sailing, snorkeling, a sunset cruise; swimming with dolphins, and shopping in Ixtapa. These options are all part of the club's excursion program and are an additional charge. They must be booked at the resort.

Gratuities

Gratuities are included in the cost of the trip.

Internet/e-mail/fax

Internet access is available in every room. There is a fee for internet access, except in room categories S+, A+ and A, where it is complimentary.

Laundry and dry cleaning

Laundry and dry cleaning are available for a fee.

Medical services

Basic medical assistance, including a nurse and first-aid kits, is available at the resort. Medical assistance is available outside the resort for an additional cost.

Phone

Each room has a phone. There is an additional fee to use this phone; please check with the resort for rates before using your in-room phone.

Smoking policy

Public indoor spaces are non-smoking areas. Designated smoking areas are available.

Spa services

There is a spa onsite. Massages and other services are available for a fee.

Solo travelers

We will have a solos program at the resort, including a solos dining area at all meals.

After your Trip

Chack out time

Check out is 11:00 a.m. on January 30, 2010.

Transfers to the airport

Transfers to the airport on the last day of the trip (January 30, 2010) are included. In order to provide you with a transfer, we will need your departing flight information.

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