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About Our Destination

During the time we’ll be visiting, the temperatures typically range from low 70s to mid 80s.
The local currency is the Mexican peso but U.S. dollars are accepted and can be exchanged at the resort, if needed. An ATM is available in the resort lobby.
Spanish and English
Time Zone
Puerto Vallarta is 2 hours ahead of the West Coast and 1 hour behind the East Coast of the U.S.

Before Your Trip

What’s Included and What’s Not
What is included?
  • Accommodations for 8 days/7 nights at the all-inclusive oceanfront Hard Rock Vallarta Resort
  • Six restaurants (The Market, Ipanema, Frida, Ciao, Zen and Pizzeto)
  • Four bars featuring top-shelf drinks, beer, wine, soft drinks and personalized beach and pool service
  • Luxurious room accommodations featuring plush Sleep Like a Rock bedding, 24-hour room service, turn down service, liquor dispensers, mini-bar (stocked with sodas, bottled water, juices and domestic beers), flat-screen HDTV, ceiling fan, Rock Spa bath amenities, bathrobes, slippers, digital safe, individually controlled A/C, coffee maker, hair dryer, direct dial telephone, alarm clock, iron/ironing board and complimentary streaming music channels
  • Wireless internet and long distance telephone calls to the U.S. and Canada
  • Access to an expansive, centrally located swimming pool featuring a swim-up bar
  • Access to a wide menu of exciting land sports including beach volleyball, beach soccer, tennis, basketball, miniature golf, bicycles, billiards and access to the Body Rock fitness center
  • Access to the Rock Spa and Beauty Salon, featuring 7 indoor treatment rooms, plus two outdoor areas for treatments (extra charge)
  • Must see optional excursions such as Swimming with the Dolphins, Outdoor Adventure, Zip Line, ATV, Catamaran Tours and more (extra charge)
  • Round-trip airport transfers from the Puerto Vallarta International airport (PVR)
  • Gratuities and taxes, which are covered in NDA fees
  • Olivia’s signature programming, entertainment and staffing throughout
What’s not included?
Airfare to and from Puerto Vallarta, travel insurance, optional excursions, spa services, boutique purchases, medical attention, laundry services, other incidentals.
Travel documentation and identification
You will need a passport that is valid for six months past the date of the trip. If you are not a U.S. citizen, please check with both your country’s consulate and the Mexican consulate to make sure that you do not need an entry visa or other additional documentation.
Please check with your local Public Health Department or personal physician regarding immunization requirements for Mexico. You may also check the Centers for Disease Control and Prevention’s Web site at: Just click on “Traveler’s Health” and then “Vaccinations.”
Olivia recommends that you purchase a travel protection plan to protect yourself and your trip investment from the unexpected. Now more than ever it’s extremely important to think about the unexpected. It is important to purchase the travel protection within 15 days of your initial invoice date in order to receive the most comprehensive coverage. Consider travel protection for Trip Cancellation/Trip Interruption, Emergency Medical and Emergency Evacuation, Trip Delay, Baggage Delay and more…
For a travel insurance quote, more information or to purchase a protection plan, please call Olivia at 800-631-6277 and select option 1 for a travel consultant.
Joining the trip group
If you’d like to chat with people who are going on the trip, sign up for the official Olivia trip group, Olivia’s Hard Rock Hotel Vallarta on our connect page. You can also join Olivia’s Hard Rock Hotel Vallarta 2014 Official group page on Facebook.

Travel and arrival

Air travel
Where to fly into/out of
You will need to fly into and out of Puerto Vallarta Gustavo Diaz Ordaz International Airport (PVR).
Official check-in is after 3 pm on November 1, 2014. If you arrive early, you can store your luggage and enjoy the resort until your room is available.
Discount airfare offers
The AA discount code A22H4AA applies to flights into and out of Puerto Vallarta, Mexico (PVR). Dates of travel are October 29 – November 11, 2014. Airfare can be booked no earlier than 11 months before the trip. This reservation can be booked by calling (800) 433-1790 ($25 booking fee applies) or visiting (no booking fee and please remove the preceding “A” when booking online). In order for discount code to be valid, flight cannot be solely on a codeshare airline; the originating flight must be on American Airlines.
The Alaska Airlines discount code ECMB119 is good for 7% off all published fares on Alaska Airlines and applies to flights into and out of Puerto Vallarta, Mexico (PVR). Dates of travel are October 29 – November 12, 2014. Airfare can be booked no earlier than 11 months before the trip. This reservation can be booked by calling (800) 445-4435 ($15 booking fee applies) or visiting (no booking fee).
Olivia’s preferred travel agency
We are happy to partner with a full service travel agency, Panorama Travel. They provide excellent service for competitive airfares (business class and economy), additional transfers or hotels/tours outside of Olivia offerings. A $50 per person charge will be assessed for a consultation to discuss travel needs and airfare. This amount will be applied to your overall costs should you decide to use their services. A service fee will be assessed according to the amount of travel booked. For an additional fee, they can also assist you with using your frequent flyer miles for free tickets and upgrades. You can reach them at 800-523-0093 or 503-682-6800.
Pre or post stays
Pre nights are not available. Post nights are available. Ask an Olivia Travel Consultant for rates.
Transfers to the resort
Your round trip transfers to and from Puerto Vallarta (PVR) airport are included on November 1, 2014 and November 8, 2014. If you have purchased post nights, your transfer will be included according to your flights. We will request your flight information approximately 90 days in advance of the trip to ensure you receive your transfer. Alternatively, you can visit your Olivia Travel Profile and enter your flight information at any time. The airport is approximately 30 minutes driving time from the resort.

During your trip

Enjoy all-inclusive meals – breakfast, lunch, dinner – in six restaurants. 24-hour room service is also included at no extra charge.
The Market
Rock out to fresh and exotic international cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.
Discover the fiery flavors, spices and passions of Mexico at Frida, serving traditional Mexican cuisine in a festive atmosphere. The a la carte menu offers regional specialties, paired with tasty margaritas and tequilas
Enjoy the sexy, modern outdoor ambiance of this Brazilian grill. Sit and savor sumptuous Brazilian cuisine and authentic Rodizio service so you can sample and share. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
Dig into brick-oven style pizza that's piping hot and crispy at Pizzeto.
Enjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive a la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
Enjoy all-inclusive beverages at four different bars.
Eclipse Lounge
Located within the lobby, the Eclipse Lounge is the perfect place to get together and grab a drink
Sun Bar
Enjoy the sun or catch a breeze with the Sun Bar just outside the lobby. Thanks to a scenic terrace view, you may never want to leave.
Just a short distance from Pizzeto, Splash offers the perfect opportunity to unwind, or amp up any time of day.
You don’t even need to leave the pool thanks to Dive – a swim up bar with all your favorite drinks. Need we say more?
The rooms have 110 volt electricity, the same as the U.S.
Excursions include activities such as snorkeling, zipline canopy tours, swimming with dolphins and city tours. These options are offered by Olivia’s third party tour operator and are subject to change. Tours are an additional charge and can be booked at the resort.
Gratuities are included in the cost of the trip.
Internet / e-mail / fax
Complimentary wireless internet access is available throughout the resort.
Laundry and dry cleaning
Laundry and dry cleaning services are available at an extra cost.
Medical services
There is a doctor on call 24 hours a day. There is an extra cost for medical attention.
Resort Account
Upon arrival, you will need to register a credit card for incidentals. Resort purchases can be charged directly to your room
Each room has a phone and unlimited international calls to the continental US, Canada and Mexico are complimentary.
Smoking policy
Guest rooms and public indoor spaces are non-smoking areas. Guests may smoke on their balconies. Smoking areas will be designated.
Sisters at Play & Friends
Olivia’s Sisters at Play & Friends program is dedicated to promoting and celebrating diversity on our trips. Meet your Sisters at Play coordinator so you can find out about the special events we have planned for you during the week. Everyone is welcome to join in the fun.
Solo travelers
Traveling solo? Be sure to attend the Solos Welcome on the first day. Here you will meet your Olivia Solos Coordinator who will share your solos program for the week. We plan dozens of activities for our solo travelers, including a special designated solos excursion. In addition, we organize a special solos dining area for all meals and reserve a section for the nightly shows.
Spa services
Enjoy massages, facials and more at the RockSpa. Spa services are an extra cost.

After Your Trip

Check out time
Check out is 11 am on November 8, 2014.
Transfers to the airport
Your transfer to the Puerto Vallarta (PVR) airport is included on November 8, 2014. If you purchased Olivia post nights, your transfer will be included according to your flight departure day and time. Departure information will be available at the resort.

Didn’t find what you are looking for? Check out our Olivia travel FAQ. Or call us at 800.631.6277

For Reservations Call: (800) 631-6277 M-F 8:30am-5:30pm Pacific
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