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About Our Destination

Currency
The local currency is the Mexican peso, but U.S. dollars are accepted.
Languages
Spanish and English
Climate
During the time we’ll be visiting, the temperatures typically range from low 70s to mid 80s.
Time zone
Cabo San Lucas/Los Cabos is on Pacific Standard Time.

Before Your Trip

What's included?
  • Accommodations for 8 days/7 nights at the all-inclusive oceanfront Hard Rock Hotel Cabo
  • All meals at eight dining venues: Frida (Mexican), Toro (Steakhouse), Ciao (Italian), The Market (International buffet), Ipanema (Brazilian Rodizio), Zen (Sushi and Teppanyaki), Pizzeto (Brick-oven style pizza) and Cafetto (grab ‘n’ go coffee shop)
  • All beverages at four bars, including a swim-up bar, featuring top-shelf alcohol, beer, wine, soft drinks, and personalized beach and pool service
  • Luxurious room accommodations featuring plush Sleep Like a Rock bedding, RockSpa® bath products, flatscreen HDTV with plug-and-play technology, mini-bar (stocked with sodas, bottled water, juice and domestic beer), liquor dispenser, blue-tooth enabled wireless alarm clock radio, complimentary streaming music channels, 24-hour room service, turn down service, Rock Om in-room on-demand yoga videos, double hydro spa tub in every room, hair dryer, in-room safe, iron/ironing board, coffee maker, bathrobes, and slippers
  • Access to a wide menu of exciting land sports including beach volleyball, beach soccer, tennis, basketball and access to the Body Rock Fitness Center and the Bowling Alley
  • Wireless internet and long-distance telephone calls to the U.S. and Canada
  • Round-trip airport transfers from Los Cabos International Airport (SJD)
  • Olivia’s signature programming, entertainment and staffing throughout
PLUS
  • Pamper yourself at the RockSpa® and Beauty Salon, featuring 27 treatment rooms (extra charge)
  • Be adventurous with optional tours such as Snorkeling Catamaran, ATVs, Canopy Adventure, Sunset Sailing, Sport-Fishing, Tequila Tasting, Los Arcos Snorkeling Tour and so much more (tours are exclusive to Olivia guests and organized by our preferred tour operators) (extra charge)
  • Enjoy a round of golf at two world-class golf courses designed by Davis Love III and Tiger Woods as part of the Diamante Cabo San Lucas Complex (extra charge)
What’s not included?
Airfare to and from Los Cabos International Airport (SJD), travel insurance, optional excursions, spa services, boutique purchases, medical attention, laundry services, and other incidentals.
Travel documentation and identification
Passport/Visa
You will need a passport that is valid for six months past the date of the trip. If you are not a U.S. citizen, please check with both your country’s consulate and the Mexican consulate to make sure that you do not need an entry visa or other additional documentation.
Vaccinations
Please check with your local Public Health Department or personal physician regarding immunization requirements for all countries on your itinerary. You may also check the Centers for Disease Control (CDC) and Prevention’s website at: www.cdc.gov. Click on the Travelers’ Health section, then click on the Destinations link and choose your destination in the “For Travelers” pull-down menu.
Cancellation Policy
Unexpected events can cause you to cancel your vacation. Because we are committed to this charter, we must strictly adhere to our cancellation policy as outlined in our Olivia Terms & Conditions.

2019 HARD ROCK HOTEL CABO
START DATE END DATE CANCEL PENALTY
TRIP DATE 10/27/2019    
Cancellation Fee 180 days or more prior to trip date   4/30/2019 $250 per person
Cancellation Fee 90-179 days prior to trip date 5/1/2019 7/29/2019 50% of trip cost
Cancellation Fee 60-89 days prior to trip date 7/30/2019 8/28/2019 75% of trip cost
Cancellation Fee 0-59 days prior to trip date (NON-REFUNDABLE) 8/29/2019   100% of trip cost

Travel Insurance
Olivia recommends that you purchase a travel protection plan to protect yourself and your trip investment. Now more than ever it’s important to think about the unexpected. We recommend you purchase the travel protection within 15 days of your initial invoice date to receive the most comprehensive coverage, but it is never too late. Consider travel protection for Trip Cancellation/Trip Interruption, Emergency Medical and Emergency Evacuation, Trip Delay, Baggage Delay and more.
Please refer to the Policy/Description of Coverage for a summary of the terms, conditions, exclusions and limitations of the applicable Protection Plan.
For a travel insurance quote, more information or to purchase a protection plan, please call Olivia at 800-631-6277 and select option 1 for a travel consultant.
Olivia’s preferred travel agency

We are pleased to partner with Conlin Travel, one of the “Top 50” Travel Agencies in the country ranked alongside some of the globe’s largest agencies. In business for almost 60 years, Conlin Travel’s core belief is aligned with Olivia in delivering that personal concierge service to each and every traveler, every time. A full-service, LGBTQ-friendly agency with staff located across the country, Conlin Travel looks forward to assisting you with your air travel and hotel reservations for stays outside of Olivia’s pre- and post-trip packages. For air and hotel bookings, a small fee will be applied to your overall cost.
For assistance in making a reservation, please call Conlin Travel: 888-278-1698 (Monday–Friday: 8:30 am to 5:30 pm EST)
If you already have a reservation with Conlin and need emergency after-hours service, please call 800-823-1189.
Joining the Olivia.com and Facebook trip groups
If you'd like to chat with people who are going on the trip, sign up for the official Olivia trip group, Olivia's Hard Rock Hotel Cabo Official Trip Group on our connect page. You can also join Olivia’s 2019 Hard Rock Hotel Cabo Group on Facebook.
Special occasions
If you have any celebrations and birthdays during the trip that you have not already advised your travel consultant about, please let us know of this information as soon as possible, but no less than 90 days prior to the trip.
Olivia Travel Gear Store

To help you get ready for your next vacation, we’ve partnered with New Headings to create Olivia Travel Gear, our own online gear and apparel store, featuring items from leading brands, including Craghoppers, Patagonia, Teva, Outdoor Research, and Eagle Creek. Visit olivia.newheadings.com for more information!

Travel and arrival

Air Travel
Where to fly into/out of
You will need to fly into and out of Los Cabos International Airport (SJD).
Airfare discounts
Save up to 15% on your airfare through our partner airlines. Please visit our airfare discount page for the most up-to-date information.
Luggage allowances
While there is no luggage limit at the resort, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.
Pre or post stays
Pre and post nights are based on availability. Ask your Travel Consultant for more information.
Transfers and meeting up with Olivia
Your round-trip transfers to and from Los Cabos International Airport (SJD) are included on October 27 and November 3. If you purchase pre or post nights, your transfer will be included according to your flights. We will request your flight information approximately 90 days in advance of the trip to ensure you receive your transfer. Alternatively, you can visit your Olivia Travel Profile and enter your flight information at any time. The airport is approximately 45 minutes driving time from the resort.
Check-in
Official check-in is after 3 pm on October 27. If you arrive early, you can store your luggage and enjoy the resort until your room is available.

During your trip

Dining & drinks
Enjoy all-inclusive meals and beverages in eight restaurants and four bars. 24-hour room service is also included at no extra charge.
Dining
Frida (Mexican)
Discover the fiery flavors, spices and passions of Mexico at Frida, serving traditional Mexican cuisine in a festive atmosphere. The a la carte menu offers regional specialties, paired with tasty margaritas and tequilas.
Toro (Steakhouse)
The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served á la carte.
Ciao (Italian)
Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Enjoy delicious seafood, meat and pasta dishes that make you feel like you are dining in the Tuscan countryside.
The Market (International buffet)
Rock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world — from Mexico to Asia.
Ipanema (Brazilian Rodizio)
Enjoy the modern ambiance of this Brazilian grill. Sit and savor scrumptuous Brazilian cuisine and authentic Rodizio service so you can sample and share. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
Zen (Sushi & Teppanyaki)
Enjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive á la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
Pizzeto
Dig into brick-oven style pizza that's piping hot and crispy at Pizzeto.
Cafetto
Grab a continental breakfast for the perfect way to start the morning or enjoy snacks, coffee and tea throughout the day.
Electricity
The rooms have 110-volt electricity, which is the same as the U.S.
Gratuities
Gratuities are included in the cost of the trip.
Phone
Each room has a phone and unlimited international calls to the continental U.S., Canada, and Mexico are complimentary.
Internet
Complimentary wireless internet access is available throughout the resort.
Laundry services
Laundry and dry cleaning services are available at an extra cost.
Medical services
There is a doctor on call 24 hours a day. There is an extra cost for medical attention.
Resort credits
Included in your vacation is an $1,800 per room resort credit*. You will be able to pre-book resort credit services 30 days prior the trip. You may use your credits on any of the following extras:
  • Upgraded wines**
  • Romantic dinner on the beach*** ($425–$500 per couple)
  • Golf****
  • Tequila & wine tastings
  • Rock Shots: photo packages
  • RockSpa®*****
  • Posh Beauty Salon
  • Tours******
*A service fee of 20% will be applied to all Resort Credit items and services. Resort Credit is non-transferable, non-accumulative and cannot be accrued for future stays. Certain restrictions apply. This information is subject to change without prior notice. All services booked in advance are non-transferable and non-cancelable.
**Upgraded wines: not available from room service menu
***Romantic Dinner: Reservations are required for special dinners, based on availability and location and may be changed due to inclement weather conditions. Includes lobster and premium champagne for 2 adults. Additional bottles of champagne incur an additional cost. Subject to space and availability.
****Golf: Resort Credit is applicable for golf rounds at regular price. Golf rounds include early fee, green fee, twilight fee and junior fee and exclude all other fees. Resort Credit may not be used towards rental equipment, extra rider fees or other concepts. Subject to space and availability.
*****RockSpa®: Resort Credit is good for 1 treatment up to $150 per person. Subject to space and availability.
******Tours: Additional services within these tours may not be applicable towards this promotion. Subject to availability. Not applicable to excursions provided by other operators. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Tour departure times may change according to property and season.
Spa Services
Enjoy massages, facials and more at the RockSpa®. Spa services are an extra cost.
Smoking policy
Guest rooms and public indoor spaces are non-smoking areas. Guests may smoke on their balconies. Smoking areas will be designated.
Solo travelers
Traveling solo? Be sure to attend the Solos Welcome on the first day. Here you will meet your Olivia Solos Coordinator who will share your solos program for the week. We plan dozens of activities for our solo travelers, including a special designated solos excursion. In addition, we organize a special solos dining area for all meals and reserve a section for the nightly shows. You can start to meet other solos and travelers online in the Olivia’s 2019 Hard Rock Hotel Cabo Facebook Group.
Excursions
Excursions include activities such as snorkeling, canopy tours, sunset cruises and city tours. These options are offered by Olivia’s third party tour operator and are subject to change. Tours are an additional charge and can be booked at the resort.

After Your Trip

Check out time
Check out is 11 am.
Transfers to the airport
Your transfer to the Los Cabos International Airport is included on November 3. If you purchase Olivia post nights, your transfer will be included according to your flight departure day and time. Departure information will be available at the resort.

Didn’t find what you are looking for? Check out our Olivia travel FAQ, email us at guestservices@olivia.com, or call us at 800-631-6277 (inside the U.S. & Canada) or 415-962-5700 (Outside the U.S. & Canada) and select option 2.

For Reservations Call: (800) 631-6277 M-F 8:30am-5:30pm Pacific
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Olivia Travel is the premiere lesbian travel company providing amazing cruise and resort vacations for lesbians worldwide. We create unforgettable holidays for women from all over the world. Vacation with us and you will never be the same!