Request Reservation

About Our Destination

Currency
The local currency is the Mexican Peso but U.S. Dollars are accepted and can be exchanged at the resort, if needed.
Languages
Spanish and English
Climate
In May/June, Tulum usually has highs of 88°F and lows of 73°F.
Being Gay in Mexico
Mexico’s beach cities are very gay-friendly. In fact, three states have legalized same-sex civil unions.

Before Your Trip

What's included?
  • Accommodations for 8 days/7 nights at the all-inclusive oceanfront Dreams Tulum, Mexico Resort
  • All meals at six à la carte restaurants, a buffet, a café or a grill
  • All beverages at seven all-inclusive bars featuring cocktails, beer, wine, and soft drinks (premium champagnes, liquors, and imported beers are an extra charge)
  • Personalized beach and pool service
  • Room accommodations featuring radio alarm clocks, flat screen televisions, coffee makers, hairdryer, iron/ironing board, and other standard comforts and amenities
  • In-room mini-bar with beer, juices, soft drinks, and bottled water
  • Beach, pool and land activities including: tennis, ping-pong, shuffle board, bocce ball, dance lessons, beach and water volleyball, euro-bungee, beach hiking, beach soccer, yoga, water aerobics, and kayaking
  • Air-conditioned fitness center outfitted with a full range of state-of-the-art fitness equipment
  • Complimentary green fees at the Riviera Maya Golf Club
  • Unlimited WiFi connectivity
  • Round-trip airport transfers from the Cancún International airport (CUN)
  • Olivia’s signature entertainment and programming
  • Olivia staff assistance throughout
PLUS
  • Relax and rejuvenate at the world-class Dreams Spa by Pevonia® which offers hydrotherapy, jungle and beach treatment rooms, indigenous Mayan treatments including the traditional Mayan Temazcal spa ceremony (extra cost)
  • Experience the on-site Dive Shop offering diving, snorkeling and fishing (extra cost)
  • Adventure outside of the resort with an optional excursion such as Tulum Ruins, Cenotes, Coba, Xcaret Eco-Archaeological Park, Chichen Itza, and more (extra cost)
What’s not included?
  • Airfare to and from Cancún (CUN) airport
  • Traveler insurance
  • Tips to local guides
  • Optional excursions
  • Resort services such as boutique, spa services, optional tours, medical attention and other incidentals
Travel documentation and identification
You will need a passport that is valid for six months past the date of the trip. If you are not a U.S. citizen, please check with both your country’s consulate and the Mexican consulate to make sure that you do not need an entry visa or other additional documentation.
Vaccinations
Please check with your local Public Health Department or personal physician regarding immunization requirements for all countries on your itinerary. You may also check the Centers for Disease Control (CDC) and Prevention’s website at: www.cdc.gov. Just click on “Traveler’s Health” and then "Vaccinations".
Cancellation policy
Unexpected events can cause you to cancel your vacation. Because we are committed to this charter, we must strictly adhere to our cancellation policy as outlined in our Olivia Terms & Conditions.


2019 DREAMS TULUM, MEXICO RESORT
START DATE END DATE CANCEL PENALTY
TRIP DATE 5/25/2019    
Cancellation Fee 180 days or more prior to trip date   11/26/2018 $250 per person
Cancellation Fee 90-179 days prior to trip date 11/27/2018 2/24/2019 50% of trip cost
Cancellation Fee 60-89 days prior to trip date 2/25/2019 3/26/2019 75% of trip cost

Cancellation Fee 0-59 days prior to trip date
(NON-REFUNDABLE)

3/27/2019   100% of trip cost

Travel insurance
Olivia recommends that you purchase a travel protection plan to protect yourself and your trip investment from the unexpected. Now more than ever, it’s extremely important to think about the unexpected. It is important to purchase the travel protection within 15 days of your initial trip deposit date to be eligible for certain coverages. Consider travel protection for trip cancellation/trip interruption, emergency medical and emergency evacuation, trip delay, baggage delay, and more.
Please refer to the Policy/Description of Coverage for a summary of the terms, conditions, exclusions and limitations of the applicable Protection Plan.
For a travel insurance quote, more information, or to purchase a protection plan, please call Olivia at 800-631-6277 and select option 1 for a travel consultant.
Olivia’s preferred travel agency

We are pleased to announce Olivia’s new partnership with Conlin Travel.
Conlin Travel is one of the “Top 50” Travel Agencies in the country ranked alongside some of the globe’s largest agencies. In business for almost 60 years, Conlin Travel’s core belief is aligned with Olivia in delivering that personal concierge service to each and every traveler, every time. A full-service, LGBTQ-friendly agency with staff located across the country, Conlin Travel looks forward to assisting you with your air travel and hotel reservations for stays outside of Olivia’s pre- and post-trip packages. For air and hotel bookings, a small fee will be applied to your overall cost.
For assistance in making a reservation, please call Conlin Travel: 888-278-1698 (Monday–Friday: 8:30 am to 5:30 pm ET)
If you already have a reservation with Conlin and need emergency after-hours service, please call 800-823-1189.
Joining the Olivia.com and Facebook trip groups
If you'd like to chat with people who are going on the trip, sign up for the official Olivia trip group, Olivia's Dreams Tulum, Mexico Resort Official Trip Group on our connect page. You can also join Olivia’s Dreams Tulum, Mexico Resort 2019 Group on Facebook.
Special occasions
If you have any celebrations and birthdays during the trip that you have not already advised your travel consultant about, please let us know of this information as soon as possible, but no less than 90 days prior to the trip.
Olivia Travel Gear Store

To help you get ready for your next vacation, we’ve partnered with New Headings to create Olivia Travel Gear, our own online gear and apparel store, featuring items from leading brands, including Craghoppers, Patagonia, Teva, Outdoor Research, and Eagle Creek. Visit olivia.newheadings.com for more information!

Travel and arrival

Air travel
Where to fly into/out of
You will need to fly into and out of Cancún International Airport (CUN).
Airfare discounts
Save up to 15% on your airfare through our partner airlines. Please visit our airfare discount page for the most up-to-date information.
Luggage allowances
While there is no luggage limit on the cruise itself, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.
Transfers and meeting up with Olivia
Your round-trip transfers to and from Cancún (CUN) airport are included on May 25 and June 1. If you purchase pre or post nights, your transfer will be included according to your flights. We will request your flight information approx. 90 days in advance of the trip to ensure you receive your transfer. Alternatively, you can visit your Olivia Travel Profile and enter your flight information at any time. The airport is approx. 90 minutes from the resort.
Check-in
Arrive any time on May 25 and depart any time on June 1. Official check in time is 3 pm. If you arrive early, you can store your luggage and enjoy the resort until your room is available.
Pre or Post Stays
Pre and post nights are based on availability. Ask your Travel Consultant for more information.

During your trip

Accommodations
Click here for information about room accommodations.
Dining & Drinks
Enjoy all-inclusive meals—breakfast, lunch, dinner—in six à la carte restaurants, a buffet, a café or a grill; and all-inclusive alcohol, soft drinks and water.
  • Bordeaux — French cuisine
  • El Patio — Authentic Mexican cuisine
  • Gohan — Sushi
  • Himitsu — Pan Asian cuisine
  • Portofino — Italian cuisine and wine cellar
  • Seaside Grill — Seafood specialties
  • World Café — International buffet
  • Coco Café — Premium coffee and snacks
  • Barefoot Grill — Light lunch specialties
Special mobility and dietary needs
If you have special medical or dietary needs, please advise us at the time of booking. Complex food allergies and/or needs must be submitted to the cruise line 30 days prior to the cruise. Guests with diabetic, lean/light, low cholesterol, low sodium, vegetarian, kosher, gluten-free, lactose-free can be accommodated. Please contact Olivia Guest Services at guestservices@olivia.com if you have not notified us of your dietary needs.
Electricity
The rooms have 110-volt electricity, the same as the U.S.
Gratuities
Gratuities to resort staff are included in the cost of the trip.
Phone
Each room has a phone with free calling to the U.S., Canada and local landlines.
Internet
Experience Unlimited Connectivity with free WiFi throughout the resort.
Hair dryer
There is a hair dryer in your room. If you prefer a stronger wattage, we encourage you to bring your own.
Laundry services
Laundry is available for a fee.
Medical services
There is an infirmary at the resort. Standard fees are charged for medical services.
Spa services
Indulge and relax at the resort’s spa. Traditional massages and spa packages are available for a fee.
Smoking policy
Guest rooms and public indoor spaces are non-smoking areas. Guests may smoke on their balconies. Smoking areas will be designated.
Solo travelers
Traveling solo? Be sure to attend the Solos Welcome on the first day. Here you will meet your Olivia Solos Coordinator who will share your solos program for the week. We plan dozens of activities for our solo travelers, including a special designated solos excursion. In addition, we organize a special solos dining area for all meals and reserve a section for the nightly shows. You can start to meet other solos and travelers online in the Olivia’s Dreams Tulum, Mexico Resort Facebook Group.
Sisters at Play & Friends
Olivia’s Sisters at Play & Friends program is dedicated to promoting and celebrating the diversity on our trips. Meet your Sisters at Play coordinator so you can find out about the special events we have planned for you during the week. Everyone is welcome to join in the fun.
Excursions
Just ten minutes from the enchanting Tulum ruins and downtown Tulum, it’s easy to immerse yourself in the prevalent Mayan culture during your Olivia vacation at Dreams Tulum Resort & Spa. Surrounded by jungle, the best beaches in Mexico and surreal Cenotes (meaning “sacred well” in Mayan), there are many natural and ancient wonders to discover. Excursions are an additional charge and can be booked at the resort.

After Your Trip

Check out time
Check out is 12 pm on June 1.
Transfers to the airport
Roundtrip airport transfers are included on arrival and departure day. Departure information will be available at the resort.

Didn’t find what you are looking for? Check out our Olivia travel FAQ, email us at guestservices@olivia.com, or call us at 800-631-6277 (inside the U.S. & Canada) or 415-962-5700 (Outside the U.S. & Canada) and select option 2.

For Reservations Call: (800) 631-6277 M-F 8:30am-5:30pm Pacific
Request Reservation

Olivia Travel is the premiere lesbian travel company providing amazing cruise and resort vacations for lesbians worldwide. We create unforgettable holidays for women from all over the world. Vacation with us and you will never be the same!