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About Our Destination

Currency
The local currency is the Mexican Peso but U.S. Dollars are accepted and can be exchanged at the resort, if needed.
Languages
Spanish and English
Climate
In May, Cancún usually has highs of 90 degrees and lows of 75 degrees.
Being gay in Mexico
Mexico’s beach cities are very gay-friendly. In fact, three states have legalized same-sex civil unions.

Before Your Trip

What's included?
  • Accommodations for 8 days/7 nights at the all-inclusive oceanfront Cancún, Mexico Resort
  • All meals at three all-inclusive restaurants featuring Mexican specialties and cuisines from around the world
  • All beverages at three all-inclusive bars featuring cocktails, beer, wine and soft drinks (premium champagnes, liquors and imported beers are an extra charge)
  • Personalized beach and pool service
  • Enjoy the resort’s expansive, centrally located swimming pool, including a private Infiniti Pool for use by guests booked in the concierge Jade building
  • Room accommodations featuring radio alarm clocks, mini-refrigerators, bottled water, flat screen televisions, coffee makers, hairdryer, iron/ironing board and other standard comforts and amenities
  • Access to a wide menu of exciting land and water sports including beach volleyball, fitness classes, fitness room, water aerobics, flying trapeze, windsurfing, kayaking, sailing, snorkeling, tennis, soccer, basketball, water skiing and ping pong
  • Basic Wi-Fi
  • Round-trip airport transfers from the Cancún International airport (CUN)
  • Olivia’s signature entertainment and programming
  • Olivia staff assistance throughout
PLUS
  • Pamper yourself at the Comfort Spa featuring relaxation areas and tranquil treatments (extra charge)
  • Be adventurous with an optional excursion such as Chichen Itza, Eco Coba, Coba & Tulum, Ek Balam, Isla Mujeres, Playa del Carmen, Boca del Puma, Ixcaret ecological park and more (extra charge)
What’s not included?
  • Airfare to and from Cancún (CUN) airport
  • Traveler insurance
  • Tips to local guides
  • Optional excursions
  • Resort services such as boutique purchases, spa services, premium internet access, telephone/fax, premium alcohol/spirits/champagne and other incidentals.  
Travel documentation and identification
You will need a passport that is valid for six months past the date of the trip. If you are not a U.S. citizen, please check with both your country’s consulate and the Mexican consulate to make sure that you do not need an entry visa or other additional documentation.
Vaccinations
Please check with your local Public Health Department or personal physician regarding immunization requirements and suggestions. You may also check the Centers for Disease Control and Prevention’s website at: www.cdc.gov. Just click on “Traveler’s Health” followed by “Vaccinations.”
Cancellation policy
Unexpected events can cause you to cancel your vacation. Because we are committed to this charter, we must strictly adhere to our cancellation policy as outlined in our Olivia Terms & Conditions.

2018 CANCUN, MEXICO RESORT
START DATE END DATE CANCEL PENALTY
TRIP DATE 5/19/2018    
Cancellation Fee 180 days or more prior to trip date   11/21/2017 $250 per person
Cancellation Fee 90-179 days prior to trip date 11/22/2017 2/19/2018 50% of trip cost
Cancellation Fee 60-89 days prior to trip date 2/16/2018 3/20/2018 75% of trip cost

Cancellation Fee 0-59 days prior to trip date
(NON-REFUNDABLE)

3/21/2018   100% of trip cost

Travel insurance
Olivia recommends that you purchase a travel protection plan to protect yourself and your trip investment from the unexpected. Now more than ever it’s extremely important to think about the unexpected. It is important to purchase the travel protection within 21 days of your initial invoice date in order to receive the most comprehensive coverage. Consider travel protection for Trip Cancellation/Trip Interruption, Emergency Medical and Emergency Evacuation, Trip Delay, Baggage Delay and more. Click here for a few reasons why it is a great idea to consider travel insurance. For a travel insurance quote, more information or to purchase a protection plan, please call Olivia at 800-631-6277 and select option 1 for a travel consultant. 
Olivia’s preferred travel agency

We are pleased to announce Olivia’s new partnership with Conlin Travel.
Conlin Travel is one of the “Top 50” Travel Agencies in the country ranked alongside some of the globe’s largest agencies. In business for almost 60 years, Conlin Travel’s core belief is aligned with Olivia in delivering that personal concierge service to each and every traveler, every time. A full-service, gay friendly agency with staff located across the country, Conlin Travel looks forward to assisting you with your air travel and hotel reservations for stays outside of Olivia’s pre and post trip packages. For air and hotel bookings, a small fee will be applied to your overall cost.
For assistance, please call Conlin Travel: # 888-278-1698
Joining the Olivia.com and Facebook trip groups
If you’d like to chat with people who are going on the trip, sign up for the official Olivia trip group, Olivia’s Cancún, Mexico Resort on our connect page. You can also join Olivia’s Cancún, Mexico Resort 2018 Official group page on Facebook.
Olivia Honeymoons and Celebrations
Register at Olivia Honeymoon Wishes for your honeymoon, anniversary or other special celebration; browse through the selections and let your friends know just how easy it is for them to purchase a gift for you.
Olivia Travel Gear Store

To help you get ready for your next vacation, we’ve partnered with New Headings to create Olivia Travel Gear, our own online gear and apparel store, featuring items from leading brands, including Craghoppers, Patagonia, Teva, Outdoor Research, and Eagle Creek. Visit olivia.newheadings.com for more information!

Travel and arrival

Where to fly into/out of
You will need to fly into and out of Cancún International Airport (CUN)..
Check-In
Arrive any time on May 19, 2018 and depart any time on May 26, 2018. Official check in time is 3 pm. If you arrive early, you can store your luggage and enjoy the resort until your room is available.
Airfare discounts
Save up to 15% on your airfare through our partner airlines. Please visit our airfare discount page for the most up-to-date information.
Luggage allowances
While there is no luggage limit at the resort, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.
Pre or post stays
Pre and post nights are based on availability. Ask your Travel Consultant for more information.
Transfer and meeting up with Olivia
Your round-trip transfers to and from Cancún (CUN) airport are included on May 19, 2018 and May 26, 2018. If you purchase pre or post nights, your transfer will be included according to your flights. We will request your flight information approximately 90 days in advance of the trip to ensure you receive your transfer. Alternatively, you can visit your Olivia Travel Profile and enter your flight information at any time. The airport is approximately 30 minutes from the resort.

During your trip

Accommodations
Click here for information about room accommodations.
Food and beverages
Enjoy all-inclusive meals – breakfast, lunch, and dinner – in three restaurants, and all-inclusive alcohol and soft drinks*.
*Additional charge for premium liquors.
La Hacienda
In the center of the resort this restaurant opens for breakfast, lunch and dinner. It features five themed, air-conditioned rooms or on the terrace overlooking the pool. Each indoor room has been decorated like a house: the library, the dining room, the lounge or the kitchen. International buffets and local Mexican dishes are served daily.
Las Cazuelas
This restaurant, with its local architecture, is built on stilts and thus offers unrestricted views of the ocean. During the day, this restaurant offers local specialties in buffet form. In the evening, it becomes a reservation-only Mexican cuisine restaurant.
Estancia
With a view of the ocean, this restaurant is open for late breakfast, late afternoon snacks and late night snacks, to help you calm your hunger. In the evening, this reservation-only restaurant becomes an Argentinian Steakhouse.
Electricity
The rooms have 110 volt electricity, which is the same as the U.S.
Excursions
The resort offers a wide array of excursion options. Offerings include golf, sunset cruises, swimming with the dolphins, deep sea fishing, Chichen Itza (one of the most famous archeological sites in the world), Coba Tulum (an extraordinary Mayan village), and Islas Mujeres (Women’s Island) by catamaran. Excursions are an additional charge and can be booked at the resort.
Gratuities
Gratuities to resort staff are included in the cost of the trip.
Internet
Enjoy free basic internet access throughout your vacation from any device anywhere on the resort including any room category with complimentary basic Wi-Fi. Premium Wi-Fi can be purchased for a fee.
Phone
Each room has a phone. There is an additional fee to use this phone. Phone rates will be available at the resort.
Hair dryers
There is a hair dryer in your room. If you prefer a stronger wattage, we encourage you to bring your own.
Laundry services
Laundry is available for a fee.
Medical services
There is an infirmary at the resort. Standard fees are charged for medical services.
Sisters at Play and Friends
Olivia’s Sisters at Play & Friends program is dedicated to promoting and celebrating the diversity on our trips. Meet your Sisters at Play coordinator so you can find out about the special events we have planned for you during the week. Everyone is welcome to join in the fun.
Smoking policy
Guest rooms and public indoor spaces are non-smoking areas. Guests may smoke on their balconies. Smoking areas will be designated.
Solo Travelers
Traveling solo? Be sure to attend the Solos Welcome on the first day. Here you will meet your Olivia Solos Coordinator who will share your solos program for the week. We plan dozens of activities for our solo travelers, including a special designated solos excursion. In addition, we organize a special solos dining area for all meals and reserve a section for the nightly shows
Spa services
Indulge and relax at the resort’s spa. Traditional massages and spa packages are available for a fee.
Special needs
If you have special medical or dietary needs, please advise us at the time of booking.

After Your Trip

Checkout time
Check out is 11 am on May 26, 2018.
Transfers to the airport
Roundtrip airport transfers are included on arrival and departure day. Departure information will be available at the resort.

Didn’t find what you are looking for? Check out our Olivia travel FAQ. Or call us at 800-631-6277 (inside the U.S. & Canada) or 415-962-5700 (Outside the U.S. & Canada) and select option 2.

For Reservations Call: (800) 631-6277 M-F 8:30am-5:30pm Pacific
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Olivia Travel is the premiere lesbian travel company providing amazing cruise and resort vacations for lesbians worldwide. We create unforgettable holidays for women from all over the world. Vacation with us and you will never be the same!