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About Our Destination

Climate
The temperatures in Alaska during the time of our cruise will range from high-30s to mid-50s.
Currency
The local currency is the U.S. dollar. In Vancouver, it is the Canadian dollar, but U.S. currency is also accepted.
Languages
English
Itinerary
  • Wednesday, May 13 – Vancouver, B.C. – depart at 4 pm
  • Thursday, May 14 – Scenic Cruising Inside Passage
  • Friday, May 15 – Tracy Arm, Alaska – 10 am to 10:30 pm
  • Saturday, May 16 – Skagway, Alaska – 1 pm to 10 pm
  • Sunday, May 17 – Scenic Cruising Glacier Bay – 7 am to 4 pm
  • Monday, May 18 – Ketchikan, Alaska – 10 am to 6 pm
  • Tuesday, May 19 – Scenic Cruising Inside Passage
  • Wednesday, May 20 – Vancouver, B.C – arrive 7 am

Before Your Trip

What’s Included and What’s Not
What is included?
  • Accommodations for 8 days/7 nights on the ms Volendam
  • All meals on board, including room service (specialty restaurants have a nominal charge)
  • Coffee, tea, juices during all meals
  • Gratuities, port charges/taxes, which are covered in NDA fees
  • Olivia’s signature programming, entertainment and staffing assistance throughout
What’s not included?
  • Airfare
  • Airport transfers
  • Boutique, casino, spa, photos and bingo
  • Internet access, phone, fax and other incidentals
  • Medical attention
  • Optional excursions
  • Soft drinks, bottled water, specialty coffees, alcohol such as wine, beer and cocktails
  • Specialty restaurants
  • Travel insurance
  • Other incidentals
Travel documentation and identification
Passport/Visa
You will need a passport that is valid for six months past the date of the trip. If you are not a US citizen, please check with both your country’s consulate and the Canadian consulate to make sure that you do not need an entry visa or other additional documentation.
Vaccinations
Though none are required, please check with your local Public Heath Department or personal physician regarding immunization requirements. You may also check the Centers for Disease Control and Prevention’s Web site at: www.cdc.gov. Just click on "Traveler’s Health" and then "Vaccinations".
Cancellation Policy
Unexpected events can cause you to cancel your vacation. Because we are committed to this charter, we must strictly adhere to our cancellation policy as outlined in our Olivia Terms & Conditions.
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TRAVEL INSURANCE
Olivia recommends that you purchase a travel protection plan to protect yourself and your trip investment from the unexpected. It is important to purchase travel protection within 15 days of your initial invoice date in order to receive the most comprehensive coverage. Consider travel protection for trip cancellation/trip interruption, emergency medical and evacuation, trip delay, baggage delay and more. For a travel insurance quote, more information or to purchase a protection plan, please call Olivia at 800-631-6277 or 415-962-5700 and select option 1 for a travel consultant.
Joining the Olivia.com trip group
If you’d like to chat with people who are going on the trip, sign up for the official Olivia trip group, Majestic Alaska Cruise. You can also join Olivia’s Alaska Inside Passage & Glaciers Official group page on Facebook.

Travel and arrival

Air travel
Where to fly into/out of
You will need to fly into and out of Vancouver International Airport (YVR), approximately 30 minutes away from the cruise ship terminal, Canada Place (999 Canada Place Vancouver, BC V6C 3E1, Canada), which is located in the heart of downtown Vancouver. We encourage all passengers to arrive a day early to avoid the stress of unexpected delays.
Suggested arrival/departure times
Guests arriving in Vancouver on the day of sailing (May 13, 2015), should arrive no later than 12 pm. Guests departing Vancouver on the last day of sailing (May 20, 2015) should plan their departing flights to be at 12 pm or later.
Check-in
Embarkation and check-in begins at 11:30 am and will be available until 3:30 pm with all aboard at 4 pm.
Discount airfare offer
The Alaska Airlines discount code ECMB139 is good for 7% off and applies to flights into and out of Vancouver, BC (YVR), Fairbanks, BC (FAI) and Anchorage (ANC). Dates of travel are May 9 – 23, 2015. Airfare can be booked no earlier than 11 months before the trip. This reservation can be booked by calling (800) 445-4435 ($15 booking fee applies) or visiting alaskaair.com (no booking fee).
The AA discount code A1855BM is good for 7% off and applies to flights into and out of Vancouver, British Columbia (YVR). Dates of travel are May 10 - 23, 2015. Airfare can be booked no earlier than 11 months before the trip. This reservation can be booked by calling (800) 433-1790 ($25 booking fee applies) or visiting AA.com/rainbow (no booking fee and please remove the preceding “A” when booking online). In order for discount code to be valid, flight cannot be solely on a codeshare airline; the originating flight must be on American Airlines.
We are proud to partner with Delta Airlines. The Delta Airlines discount code NMJQ8 is good for up to 10% off and applies to flights into and out of Vancouver, British Columbia (YVR), Fairbanks, BC (FAI) and Anchorage (ANC). Dates of travel are May 6 – May 27, 2015. Airfare can be booked no earlier than 11 months before the trip. This reservation can be booked by calling (800) 328-1111 ($25 booking fee applies), visiting delta.com/booking (no booking fee) or calling your travel agent (if applicable) and mentioning the discount codes. Not all fares are eligible for use with this discount code. Fare rules will determine eligibility.
Olivia’s preferred travel agency
We are happy to partner with a full service travel agency, Panorama Travel. They provide excellent service for competitive airfares (business class and economy), additional transfers or hotels/tours outside of Olivia offerings. A $50 per person charge will be assessed for a consultation to discuss travel needs and airfare. This amount will be applied to your overall costs should you decide to use their services. A service fee will be assessed according to the amount of travel booked. For an additional fee, they can also assist you with using your frequent flyer miles for free tickets and upgrades. You can reach them at 800-523-0093 or 503-682-6800.
Luggage allowances
While there is no luggage limit on the cruise itself, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.
Transfers and Meeting up with Olivia
Getting to your ship
You can take a taxi from the airport to the port for approximately CAD$40 and/or shared limo for approximately CAD$45-$55. The ride will take approximately 20-25 minutes depending on traffic.
You will be able to book a one-way airport to ship transfer through Holland America by calling 1-866-929-2332 approximately 30 days prior to sailing. Cost is approximately $29 per person.
You can also use public transportation by taking the SkyTrain Canada Line. This station is accessible from inside the airport terminal, and the ride will take approximately 25-45 minutes (depending on the time of day and number of transfers). For just CAD$9, the Canada Line will drop you at the Waterfront station just two blocks from the cruise ship terminal at Canada Place. For more information regarding the SkyTrain schedule and a system map, please Click here.
Ship Check-in
Check-in and embarkation begins at 11:30 am. All aboard is 4 pm for the ship’s mandatory safety drill.
Vacation Stretchers
Olivia will offer a pre-cruise vacation stretcher in Vancouver and a post-cruise vacation stretcher to Denali National Park. More information will be announced approximately 9 months prior to sailing.

During your trip

Accommodations
Holland America’s ms Volendam is an intimate 1,450-passenger ship with the following amenities:
  • Rotterdam Dining Room
  • Pinnacle Grill Specialty Restaurant
  • Canaletto Restaurant
  • Lido Restaurant
  • Terrace Grill
  • Art Gallery
  • Bars & Lounges
  • Boutique
  • Casino
  • Digital Workshop
  • Explorations Internet Café, powered by The New York Times
  • Movie Theater and Culinary Arts Center
  • Fitness Center
  • Greenhouse Spa & Salon
  • Launderette
  • Photo Gallery
  • Pools & jacuzzis
  • Frans Hans Showroom
  • Wine Tasting Bar
Room Amenities
  • 24-hour room service
  • Euro-top mattresses & finely woven cotton linens
  • Elemis Aromapure “Time to Spa” bath amenities
  • Deluxe bathrobes
  • Salon-quality hair dryer
  • Vanity with magnifying mirrors
  • Egyptian cotton towels
  • Massage showerheads
  • Flat-screen television
  • Individual thermostats
  • Equipped with one standard U.S. 110 and European 220 volt outlet
  • Personal safe
  • Complimentary fresh fruit
  • Complimentary shoeshine service
  • International direct dial phones (extra charge)
  • Laundry, pressing and dry cleaning (extra charge)
  • Cell phone service (extra charge)
Dining
Seating & Dining Times
You will be assigned a dining time when you book your reservation which will either be first seating or second seating dinner. Restaurant hours will be listed in your daily program.
Solos Seating
We will have a special solos dining area for those traveling alone.
Rotterdam Dining Room
The Rotterdam dining room features five-course menus offering classic preparations, regionally inspired cuisine and vegetarian/vegan options. This restaurant is open for breakfast and lunch on our At-Sea Days and is the main restaurant for dinner nightly.
The Pinnacle Grill
The Pinnacle Grill, the ship’s specialty restaurant, is a great addition to your dining options. Spoil yourself with exquisite menus featuring Sterling Silver Beef and fresh seafood options (nominal cover charge).
Canaletto Restaurant
Canaletto Restaurant serves dinner and features authentic Italian cuisine (nominal cover charge).
The Lido Restaurant
The Lido Restaurant is a full-service buffet featuring cuisine from around the world. This restaurant is open for breakfast, lunch, dinner and late night snacks.
The Terrace Grill
The Terrace Grill offers pizza, nachos, grilled hamburgers, veggie burgers and hot dogs.
24-Hour Room Service
If you would like to enjoy breakfast, lunch, dinner or a midnight snack in the comfort of your cabin, a room service menu is available 24 hours a day.
Electricity
Cabins are equipped with one standard U.S. 110-and European 220-volt outlet.
Excursions
Exploring our ports of call will be the highlight of your cruise. Holland America takes pride in offering the best shore excursion options for our guests. Excursions may be booked up to 30 days in advance. We will notify you via email when excursions are available for online booking.
Gratuities
Gratuities are included in the cost of the cruise. Gratuities are provided for your cabin steward, dining room steward, bus person, maitre'd and other-behind-the-scenes crew members.
Internet
There is an Internet center on board; minute plans are available. Pricing will be available on board. Guests may also bring their own laptops and purchase a wireless plan.
Laundry, dry cleaning and launderette
Laundry, pressing and dry cleaning service are available on board for an extra charge. There is also a self-service launderette. Pricing is available on board.
Medical services
There is an onboard infirmary. Medical services entail an additional fee.
Money: Paying for things on board
On board, the currency is $USD. All purchases made on the ship will be charged to your onboard account, which you create when you first check in.
Phone
Each cabin has a phone. There is an additional fee to use this phone. Cost is available on board.
Smoking policy
Smoking is not permitted in any of the staterooms or public spaces, including all restaurants and corridors. Smoking is permitted on the outside decks in designated smoking areas only which include the starboard (right) side of the outside decks and on your verandah.
Solo travelers
Traveling solo? Be sure to attend the Solos Welcome on the first day. Here you will meet your Olivia Solos Coordinators who will share your solos program for the week. We plan dozens of activities for our solo travelers, including special designated solos excursions in each port of call. In addition, we organize a special solos dining area for all meals and reserve a section for the nightly shows.
Spa services
Enjoy the luxurious Greenhouse Spa complete with massage, facials and a myriad of other spa treatments. Massages and other services are available for an additional fee.
Special Needs
If you have a special medical or dietary need, please advise us at the time of booking.

After Your Trip

Transfers to the airport
For those going directly to the Vancouver Airport, you can take a taxi from the port to the airport for approximately CAN$40 or take a shared limo for approximately CAN$45-$55. Airport transfers will be available to book via the Shore Excursion office on board. You may also elect to take the SkyTrain Canada Line from the Waterfront station.

Didn’t find what you are looking for? Check out our Olivia travel FAQ. Or call us at 800.631.6277

For Reservations Call: (800) 631-6277 M-F 8:30am-5:30pm Pacific
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Olivia Travel is the premiere lesbian travel company providing amazing cruise and resort vacations for lesbians worldwide. We create unforgettable holidays for women from all over the world. Vacation with us and you will never be the same!