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I received the same acknowledgement email and waited for them to upload their pictures. After waiting two weeks I emailed them and I received the “we are working on it” reply. I am still waiting. They are using outdated software and I am very disappointed in what I have been working with. Has anyone had them upload the “pro-pics” pictures?
Hey chapzzNtapzz...
I just wrote to the site, and asked them what I was supposed to do to make our books (we...embarrassingly...bought enough for THREE books...yikes..hee hee) They wrote me back, and said that our pictures have not yet been downloaded, and that they would send me an additional email with instructions on how to load and create our books. We got the original one that they sent from Panraven too...but the next one will be the one to "make" the books.
Hope that helped
www.panraven.com/hal/order.html
We got this when we got back.