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Olivia Connect Groups...

Last post 05/13/2009, 10:58 PM by sleddog. 4 replies.
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sleddog
Joined: 03/16/2007
Posts: 3,921
Re: Olivia Connect Groups...
05/13/2009, 10:58 PM

So right you are evergreen!  Thanks for adding that! 

  OK ~ another way to let Olivia know when the Connect Groups are not working is to use the "Help / Contact Us" at the bottem of the web page.

Then "Site Errors" then "submit a Contact Us form" and use "I am having difficulty or found a problem with your web site"

Or call Olivia (800) 631-6277 (M-F 8:30am-5:30pm Pacific) Jeri is well aware of the problem!

You can also still send me a message.  Which ever way you choose ~ please report it!

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evergreen
Joined: 01/14/2007
Posts: 1,913
Re: Olivia Connect Groups...
05/11/2009, 8:31 AM
I should add that the Help/Contact Us feature is at the bottom of every page on this site.

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evergreen
Joined: 01/14/2007
Posts: 1,913
Re: Olivia Connect Groups...
05/11/2009, 8:27 AM
You can also  contact Olivia directly. See " Help/Contact Us" at the bottom of this page.

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JaniceKathy
Joined: 01/13/2007
Posts: 239
Re: Olivia Connect Groups...
05/11/2009, 8:17 AM
Thanks Sleddog, I just assumed that when it was down that they knew about it.  you are right.  it has been kind of frustrating to log on and not be able to get thru.

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sleddog
Joined: 03/16/2007
Posts: 3,921
Olivia Connect Groups...
05/08/2009, 10:29 PM

Anytime anyone notices that the Connect site is down ~ even if it is just for a short time ~ let me know & I'll send the info onto Olivia.  They have only been aware of a few times & only when someone reports it to them.  So the more we let them know the sooner they can get a handle on what's happening and hopefully get it fixed.  This has been an on going problem since the 9th of April.  Send me a message through my page http://www.olivia.com/Connect/members/sleddog.aspx

Thanks and don't give up!

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